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	<title>Futuregen International &#187; Outbound Calls Handling</title>
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	<description>Virtual Services Provider-Call Center, Data Center, Network Management, Back Office Processing</description>
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		<title>Call Center: Call Monitoring and Quality Assurance</title>
		<link>http://www.futuregen.sg/call-center-singapore/call-center-call-monitoring-and-quality-assurance/</link>
		<comments>http://www.futuregen.sg/call-center-singapore/call-center-call-monitoring-and-quality-assurance/#comments</comments>
		<pubDate>Wed, 12 Mar 2008 12:08:20 +0000</pubDate>
		<dc:creator>WebMaster</dc:creator>
				<category><![CDATA[Inbound Call Handling]]></category>
		<category><![CDATA[Mixed Calls Handling]]></category>
		<category><![CDATA[Outbound Calls Handling]]></category>
		<category><![CDATA[Singapore Call Center]]></category>

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		<description><![CDATA[One of the continuing efforsts of singaporean call centers is to focus efforts on finding new avenues of measuring performance and improving coaching for their contact center staff. While solutions have been around for some time now, the recent enhancements are compelling. Recent enhancements include multi channel recording (not only voice, but also desktop screens for IM [...]]]></description>
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		<title>Call Center:Instant Telemarketing Campaigns</title>
		<link>http://www.futuregen.sg/call-center-singapore/call-centerinstant-telemarketing-campaigns/</link>
		<comments>http://www.futuregen.sg/call-center-singapore/call-centerinstant-telemarketing-campaigns/#comments</comments>
		<pubDate>Mon, 13 Aug 2007 11:32:07 +0000</pubDate>
		<dc:creator>WebMaster</dc:creator>
				<category><![CDATA[Outbound Calls Handling]]></category>
		<category><![CDATA[Singapore Call Center]]></category>

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		<description><![CDATA[Aside from viral marketing, Telemarketing campaigns to the right targetted persons are one of the most cost effective forms of gaining share of mind/market. The problem with setting up telemarketing campaigns revolve mostly around getting people with the right mindset and skillset to execute it. Futuregen has the call center solution for you. We have [...]]]></description>
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		<title>Call Center:Instant Survey Campaigns</title>
		<link>http://www.futuregen.sg/call-center-singapore/call-centerinstant-survey-campaigns/</link>
		<comments>http://www.futuregen.sg/call-center-singapore/call-centerinstant-survey-campaigns/#comments</comments>
		<pubDate>Mon, 13 Aug 2007 11:30:43 +0000</pubDate>
		<dc:creator>WebMaster</dc:creator>
				<category><![CDATA[Outbound Calls Handling]]></category>
		<category><![CDATA[Singapore Call Center]]></category>

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		<description><![CDATA[You have recently launched a new product or service and need to know what the market feels about it. Or you need to gather data about demographics, usage and other general marketing research. You don&#8217;t want to hire permanent employees to do the job, as the survey campaigns are sporadic. Futuregen has the instant call [...]]]></description>
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