Category Archives: Web Presence

Higher Impact Contact Center Services

Be the first to combine Big Data Analytics with in your Contact Center. You get competitive insights from using the Right data and a prediction model to help optimize customer care environments.

Big Data Analytics and Contact Centre services

Big Data Analytics combined with Contact Center Service

A McKinsey study on Building a Data Driven Strategy show that to “…fully exploit data and analytics requires 3 mutually supportive capabilities..”–right data, advanced analytics capabilities and determination to transform the organization.

By engaging our multi-channel (voice, chat, SMS) contact center with over 10 years of experience servicing US, Asian and Australian businesses, you leverage on our vast expertise of managing and engaging with your customer.

By tapping on our skills in business analytics, data center management and Big Data analytics, we can harness the ‘dark data’ from such customer interactions and provide your company with heretofore untapped customer insights.

As an option, we can create predictive models based on mashing your internal data with external data to provide you with a powerful and compelling competitive advantage… or to just optimize business outcomes.

All these for a very reasonable package price.  Minimum term is 6 months and at least 5 agents.  To learn more, talk to our 24×7 online chat operators by clicking at the bottom right corner of our page.

 

Big Data Analytics Applied to Network Operations @ PHNOG event

PHNOG Conference 2016
PHNOG Conference 2016

 

The Department of Science and Technology – Advanced Science and Technology Institute (DOST-ASTI), in partnership with the Philippine Network Operators’ Group (PhNOG), and Trans-Eurasia Information Network (TEIN) Network Cooperation Center (TEIN*CC) will be conducting a one (1)-day Conference with the theme ‘”All over IP’ (AoIP) – touching the different facets of Internet, entwined to our daily lives” on 25 January 2016 at the Marriott Grand Ballroom, Marriott Hotel Manila, Pasay City, Metro Manila.

 

1100 Big Data Analytics Applied in Network Operations Wilson Chua
1130 IXP Next steps (advantages and disadvantages) Daishi Shima/BBIX
1200 Lunch break
130 Management and Sustainability of the IXP – taking it to the next level – Global Examples / DNSSEC Jane Coffin/ISOC, Kevin Meynell/ISOC
200 Internet enabled businesses (challenges/milestones) Rhett Jones/Rise
230 CDNs and Internet traffic Analystics Kam-Sze Yeung/Akamai
300 Role of a Peering Manager Jake Chin/Google
330 Break time
400 Network Security Mon Nunez
430 Internet BCPs Amante Alvaran/Brocade
500 Evolution of the Network Engineer Job Role Ceejay Dideles
530 IOT Benjie Tan
600 Closing

 

Said activity aims to gather participants from the R&D and IT/ICT communities together with the current PhNOG members to discuss the opportunities that can be derived from joining and using the TEIN Network. TEIN is a high speed international research network which provides access to researchers and research institutions within participating countries in Asia and Europe. Through TEIN, international joint research projects pertaining to climate change, remote medical service, remote cultural performances, agriculture, and information technology have been conducted. Local and foreign experts will also share their knowledge and experiences that will enable the continuous development of the Philippine Internet.

On the other hand, Philippines Network Operators Group (PHNOG) is a nonprofit organization established to promote coordination among Network Operators in Philippines. Focus is given to knowledge development of all members as well as the Philippines IT community as a whole through discussions on technical issues/concerns regarding the Internet and network management.

In line with this, we would like to invite you as one of the participants in this one (1)-day activity. Registration for this activity is free. Please take note that the activity only offers limited slots, which will be granted on a first come, first served basis. Deadline for registration is on 15 January 2016. To reserve your seat, kindly register at this link: https://www.apan41manila.com/events/register/xphilippine-network-operators-group-conferenc

Should you have any clarifications, please feel free to contact Mitz Ann N. Montañez at mitz@asti.dost.gov.ph or Marie Antoinette F. Bangabang at meiann@asti.dost.gov.ph. You may also call +63 2 4269760 loc. 1603 / loc.1408.

– See more at: http://www.bnshosting.net/#sthash.plX0krt8.dpuf

Futuregen to Attend DemoAsia

The first-ever DEMO Asia conference is just weeks away, and we’re excited to announce our panel of speakers and DEMO sages — industry leaders, investors, and CEOs of flourishing start-ups — who will be offering valuable insight to the 70+ Launch and Pitch companies debuting their products and services onstage.

Moderator:
Matt Marshall — Executive Producer, DEMO & Editor-in-Chief, Venturebeat
Keynote Speaker:
Robert Kim — Director (Consumer Infocomm), Media Development Authority, Singapore
Speakers:
Jeff Clavier — Founder of SoftTech VC
Philip Lim Feng — Chief Executive Officer, Exploit Technologies Pte Ltd
Adeo Ressi — Founder Member, TheFunded.com
Michael Yap — Deputy CEO & Executive Director of Interactive Digital Media Programme Office, Media Development Authority, Singapore
Sages:
Zane Adam — Senior Director, Azure Asia, Microsoft
Michel Birnbaum – General Partner, iGlobe
Simone Brunozzi — Technology Evangelist, Amazon Web Services, APAC

Dr. Jeff Chi — Managing Director, Vickers Venture; Partner & VP – Investments, Vickers Capital Group
Michelle Guthrie – JAPAC Director of Strategic Business Development
Rebeca Hwang — Co-founder, Younoodle
Jawed Karim — Co-founder, Youtube
Arnon Kohavi – Founder, Yarden VC
Ed Quek — Director, Platform Strategy, Microsoft
Dr. Gopi Kurup – CEO, Telekom Malaysia
Vinnie Lauria – Co-Founder, Lefora
Antonny Liem — CEO, Merah Putih Incubator
Lim Kuo-yi — CEO Infocomm Investment Pte Ltd
Ni ZhengDong – Founder, CEO, President & Managing Partner Zero2IPO
Guy Proulx — Managing Director, Transpacific IP
Chris Shipley – Founder, Guidewire Group
Jessica Tan — Managing Director, Microsoft Singapore
Albert Tay – Director, Oracle Fusion Middleware, Oracle Corporation, APAC Division
Marc van der Chijs – Founder, Tudou.com
Danny Wilson — Founder & CEO, Pixelmetrix

DEMO Alumni Panel:
Steven Goh — Co-founder & CEO, migg3
Mario Jobbe — Co-founder & COO, Circos
Jerry Kuo — Founder & CEO, Atlas Post
Matthew Roszak — Co-founder, Silkroad Tech


The inaugural DEMO Asia is happening from Wednesday 29 February to Friday 2 March at Matrix@Biopolis, Singapore

Want to be part of this exciting event? Register for the event here.
Use this promo code for a 5% dicsount on your ticket: SGE68S

Hand Sanitizers for H1N1

Cito Corporation has tapped Futuregen to provide the online marketing presence, web analytics and SEO to help drive awareness to CITO’s great products among which includes the Instant Hand Sanitizer and Insect Repellant.

The Instant Hand Sanitizer now uses Chlorhexidine instead of Triclosan which has received some concerns over possible ill effects when mixed with Chlorine. The Chlorhexidine is the active biocide that kills 99.9% of all germs including the H1N1 now plaguing most urban areas.

The Insect Repellant contains Citronella essential oil formulation. A Non Toxic, Non Medicated, Safe and Effective with very pleasant fragrance for long hours of protection against mosquitoes both indoor and outdoors.

Managing Web Presence on Social Networks

Studies now show that internet users visit their social networks at least 2 to 3 times a week. This has given business the idea of reaching out to their potential market by also maintaining presence in these social networks. However, building up credibility and a web community via social network takes a lot of work. Most blog authors complain of the ton of work involved in posting compelling articles, and moderating the comments—distinguishing spam from the engaging comment is time consuming.

This is where our virtual assitants come to the rescue. We provide:

1. Setup services for corporate blog sites with up to three post  a week from articles or email content that you provide.

2. Setup services for creating social networking account in facebook, twitter, myspace, linkedin for your business.

3. Moderation services for  the accounts setup in #1 and #2

4. Escalate user comments to you for action

 5. Monitor the traffic for the #1 and provide weekly  report on web site activities.

6. Promote the sites created in #1 to directories and related sites.

7. Promote EACH blog posts to social sites like: Digg, boing boing, technorati, buzz up, reddit, delicious, stumbleupon, mixx, newsvine, blinklist, furl, propeller

Interested parties are asked to contact marketing[at]futuregen.sg for more details.