Main主要的

Looking for Business-centric Virtual Services provider ?寻找业务为中心的虚拟服务供应商 ？ Virtual services are solutions provided to clients where we leverage OUR resources  and expertise to deliver the results that YOU need—from our virtual location.虚拟服务解决方案的客户提供了东亚在韦阿leverage 大浦资源和专业知识 ，提供结果持有武器资格你需要从我们的虚拟位置。

For example, your company is in need of extra customer care agents to handle your unexpected volume of business.例如，你的公司在额外的客户服务人员需要处理您意想不到的业务量。 Engage our call center virtual services and we provide customer care specialists and facilities to professionaly handle the incoming calls for you.我们的呼叫中心进行的虚拟服务安达我们提供的客户服务专家和设施东亚professionaly处理您来电。

This solution is housed in our call center, using our Internet and VOIP infrastructure with highly professional customer care specialists.这个解决方案是设在我们的呼叫中心，用我们的互联网和VOIP具有高度专业的客户服务专家的基础设施。 You save time and resources from having to recruit, hire, train and retain staff.您不必保存的时间和资源的招聘，雇用，培训和保留工作人员。 You save on office space. No more payroll and human resource issues to contend with.Â您保存奥纳办公室space.Â没有莫雷亚工资和人力资源问题抗衡with.Â

These are the virtual services categories that we provide:这些地区的油茶类虚拟服务，我们提供：

• Call Center Services呼叫中心服务
• Data Center Services数据中心服务
• Network Management Services网络管理服务
• Back Office Processing services后台处理服务
• Web Presence Management网络存在管理
• Audio/Video Transcription Services音频/视频转录服务

Call Center Services 呼叫中心服务

Increase customer satisfaction and produce waves of raving evangelist-clients. Our Call Center Services provide virtual services that increase customer satisfaction. We handle提高客户满意度和生产ravingÂ布道者波clients.Â我们的呼叫中心服务a提供虚拟服务，提高客户satisfaction.Â韦阿处理 inbound入站 , ， outbound出站 and和 mixed call processing混合呼叫处理 . 。 Clients typically engage us for customer care work, telemarketing, appointment setting services, billing reminder services,  market and product surveys and a lot more.客户通常从事的工作为客户服务，电话，约会，我们设置服务，账单提醒服务，市场及产品调查和更多。

We provide inbound numbers in major countries like US, Canada, UK, France, Australia, Singapore, Philippines.我们提供如美国，加拿大，英国，法国，澳大利亚，新加坡，菲律宾主要国家入境人数。 This helps you expand geographically without having to get a physical office!这可以帮助您扩大无需获得实际的办公室在地理上！

Data Center Services 数据中心服务

Simplify your hosting and web applications decisions. Our Data Center Services  solutions provide 99.99% uptimes for virtual data center services like web application hosting, remote简化您的主机和网络应用程序decisions.Â我们的数据中心服务的解决方案提供的数据99.99虚拟主机等网络应用，遥感中心服务％uptimes disaster recovery solution灾难恢复解决方案 , Microsoft Small Business Server hosting, Sharepoint and Exchange server hosting and management. ，MicrosoftÂ小企业服务器托管，SharePoint和Exchange服务器托管和管理。

Our data center has multiple gateways so that single gateway failures do not disrupt your web presence.  Our team is highly specialized with certifications from Microsoft, Cisco, HP, EC council, Google, PMI, ITIL.我们的数据中心有多个网关，使单一的网关故障不会干扰您的网页presence.Â我们的团队具有高度与微软，思科，惠普，欧共体理事会，谷歌，采购经理人指数，ITIL的认证专业。

Network Management Services 网络管理服务

Reduce downtime and increase network availability. Our减少停机时间，提高我们的网络availability. Network Management solution网络ManagementÂ解决方案 provides virtual network management services like Help Desk application solutions, Remote Network Monitoring and Notifications, Service Asset Management and Change Configuration tracking Database solutions.如提供虚拟网络应用解决方案帮助台管理服务，远程网络监控和通知，服务资产管理和更改配置跟踪数据库的解决方案。

Respond faster and reduce the downtime with our SNMP based monitoring solution that polls your network devices in 5 minute increments.更快地作出反应，并减少停机时间与我们的基于SNMP的监测调查您的解决方案，在5分钟的增量网络设备。 Alerts are given for any network related incidents within 5 minutes.警报有关的事件给出任何网络在5分钟内。

Our Help Desk services provide ticketing and incident management with escalations that are based on service plans.我们的帮助台提供票务服务和事件管理与那些计划为基础的服务升级。 Most important is that over a period of time, your company-specific knowledge is then assimilated into a knowledge base database that you can use to shorten training time for new staff.最重要的是，在一段时间内，您的公司，专门知识，然后成为一个知识基础数据库，吸收，您可以使用缩短训练时间的新员工。

Service Asset management service helps you track where your assets are and who supplied them along with warranty information.服务AssetÂ管理serviceÂ帮助您跟踪在您的资产，谁的信息提供了保证他们一起。 Change Configuration keeps a record of all changes done to your network that is up to date and avoids costly errors from miscommunications.变更配置保存了对您的网络是最新的，并能避免因缺乏沟通代价昂贵的错误所有变更的记录。

Back Office Processing Services 后台处理服务

Ensure accuracy and faster turnaround time with less resources! Our确保准确，更快的周转时间较少的资源！Â我们 BPO  solutionÂ外包 solution provides the virtual back office resources and expertise to deliver data scanning and entry solutions, data verification and database cleansing solutions.Â提供油茶虚拟后台办公室，资源和专门知识东亚提供数据扫描和输入解决方案，数据核查和数据库清洗solutions.Â

Our BPO center operates on 24×7 basis so you get NEXT day turnaround on your data processing needs.我们的业务流程外包中心的运作，使您在自己的数据处理需求第二天转机发生在24 × 7 basisÂ。 Our best practices involve two layers of editors and quality auditors that ensure adherence to higher data accuracy than ever before.我们的最佳实践的编辑和质量审计员ensure adherenceÂ以更高的数据比以往任何时候accuracy involveÂ两层。

Web Presence Management 网络存在管理

Get more people to visit your site. 让更多的人访问您的网站。 Using our effective 我们的有效使用 SEO services 搜索引擎优化服务 , we put your website on the top of search engine results pages. ，我们将在搜索引擎结果页顶部您的网站。 We then convert your visitors into paying clients using our Customer enhancing interaction solutions. 然后 ， 我们使用转化为我们的客户支付交互解决方案提升客户您的访客。

Our solution involves running SEO (Search engine Optimization) campaigns and web analytics services. 我们的解决方案涉及到运行的SEO（搜索引擎优化）运动和网络分析服务。 SEO services will put your company's website on the top pages of search engine results like Google, Yahoo and MSN ( 搜索引擎优化服务 ， 把像谷歌，雅虎和MSN搜索引擎结果页的顶部贵公司的网站（ bing.com bing.com ). ）。 Once  their site is listed on the top pages, clients engage us to analyze the traffic and provide additional insight into converting visitors to paying clients. OnceÂ其网站的网页上列出的前，我们的客户进行分析交通和改建旅客付钱的客户提供新的见解。

Other 其他 web presence solutions 网页显示解决方案 include email marketing management, affiliate management services, 包括电子邮件营销管理，子公司管理服务， blog maintenance and comment moderation services 博客维修和评论审阅服务 . 。

Audio and Video Transcription 音频和视频转录

Fast Turnaround and accuracy of at least 98.5%.快速周转，并且至少98.5％的准确性。 Our我们的 audio and video transcription services音频和视频转录服务 convert your audio and video recordings into Microsoft Word format.转换成Microsoft Word格式的录音和录像。 Our rates are dependent on the number of speakers, the turnaround times (24, 48 and 72 hours) and the quality of the recording.我们的价格取决于发言者，周转时间（24，48和72小时）和人数的录制质量。

Transcripts are used by clients for inclusion into websites.稿时所使用的网站加入到客户端。 This provides search engine with the content that they can use to index and return search results.这为内容，他们可以使用索引并返回搜索结果的搜索引擎。 This increases the number of hits and visitors to your sites.这增加了命中和您网站的访客数目。 For production houses, transcriptions with time based codes can be used for subtitling.对于制作公司，与基于时间抄录代码可用于字幕。

In both cases, transcripts open up the market to audiences that would otherwise not be able to 'consume' the audio or video materials–hearing impaired, non native english speakers and so on.在这两种情况下，成绩单开拓市场的听众，否则不能'吃'的音频或视频资料，听障，以英语为母语非等。