Futuregen International

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Archive for the ‘Business Process Outsourcing’ Category

Document Management Solution for SMEs

Document management solutions ranges from simple software installed on your PC all the way to Enterprise grade content management system. Most systems involve the following process:

1. Digitize (Scan) the documents.
2. Store the image on a server
3. Provide meta data to index the documents
4. Provide an indexing engine to classify the digitized records.
5. Allow users to retrieve the document based on search key
6. Show and allow print out of the searched document

Companies invest in document management system hoping to benefit from:

1. Having digital copies for backup purposes
2. Ability to quickly retrieve any digitized copy on demand without need for manual intervention.
3. Ability to share the digitize documents between co workers or even among branches worldwide without the need to courier documents.

Typical solutions provided by other vendors involves costly proprietary systems that tied down companies to their solutions. However, higher end solutions are not cost effective for SMEs. Morever, companies needed to train and hire extra staff to manage the system. The document management solution we provide is all inclusive of:
1. The software application,
2. The web based server,
3. The manapower needed to maintain the accuracy of the records.

Our solution boast of tried and tested workflow that not only ensures completeness but also accuracy of your digitized records:
1. You have the choice of either scanning the documents yourselves or sending your documents to us for scanning in our high speed scanners.
2. The digitized documents are stored and indexed on our servers.
3. Our team of highly skilled data analyst enter the metadata for you by tagging in identifying fields like customer name, NRIC, Invoice number etc.
4. Then our editors review all the entered data for accuracy. This second pass ensures accuracy of above 98.5%
5. Once the process is complete, any document that is tagged in this manner will be available for retrieval from any web browser connected to the internet.

Upon request, we can provide tiered security such that certain groups of access can only see contents in selected folders, and denied access for other folders in the system. For more info, kindly email marketing[at]futuregen.sg

How to record Minutes of Meetings

The accuracy of audio transcripts depend in large part on the quality of the audio recordings. Some common challenges we see with digital recordings when you are recording meetings are as follows:

1. Noisy environments with background sounds.
Of course, the obvious solution is to move the meeting elsewhere. A very public and loud place isn’t the ideal location for meetings anyway. However, if that is not an option, then consider reducing the background noise with the use of high quality microphones like Behringer C1-U. Other option is to digitally enhance the recording by use of computer software to minimize the noise and amplify weak audio levels

2. Several people speaking at the same time.
Consider switching from using a single digital recorders to one that is computer based. This allows you to setup multiple microphones. When placed strategically, it can save the conversation from different channels (mics) into separate audio files.

3. Never Use Voice Activate mode.
To conserve recording capacity, most audio recorders have a “record when voice is present” (voice activated mode). While this does produce recordings that contain less dead air, it also has the unfortunate side effect of having ‘missing’ words.

4. Billingual Speakers
Be conscious of bilingual speakers that drift from English to another language. Chairpersons would be wise to restate the speakers’ non english comments into english and confirm its correctness.

5. Some unusual sources of noise include shuffling papers, coffee cups, dinner plates and cellphones.
Eliminate or minimize the impact of these source by banning them altogether, or if this is not an option, placing the microphones away from such sources.

Check out related topic on how to create minutes of meeting.

We provide audio recording facilities for conferences and meetings using our multi-channel digital system. Email marketing[at]futuregen.sg for details.

Punctuation Rules for Comma Use

Rule 1. To avoid confusion, use commas to separate words and word groups with a series of three or more.
Example: My $10 million estate is to be split among my husband, daughter, son, and nephew. Omitting the comma after son would indicate that the son and nephew would have to split one-third of the estate.
Rule 2. Use a comma to separate two adjectives when the word and can be inserted between them.
Examples: He is a strong, healthy man.
We stayed at an expensive summer resort. You would not say expensive and summer resort, so no comma.
Rule 3. Use a comma when an -ly adjective is used with other adjectives.
NOTE: To test whether an -ly word is an adjective, see if it can be used alone with the noun. If it can, use the comma.
Examples: Felix was a lonely, young boy.
I get headaches in brightly lit rooms. Brightly is not an adjective because it cannot be used alone with rooms; therefore, no comma is used between brightly and lit.
Rule 4. Use commas before or surrounding the name or title of a person directly addressed.
Examples: Will you, Aisha, do that assignment for me?
Yes, Doctor, I will.
NOTE: Capitalize a title when directly addressing someone.

Source: http://www.grammarbook.com/punctuation/commas.asp

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  • English Possessive Determiners

    From: McGraw Hill’s 2010 GRE :
    English possessive determiners (my, our, your, his/her/its, their – sometimes called possessive adjectives) must match the person and number of the possessor and not the noun phrase to which they are linked.

    Richard likes his hot dogs with lots of relish. The word his is third person singular to match with Richard, NOT third person their to match with hotdogs.

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  • Transcript:TWIS.ORG July 21, 2009

    Synopsis: Short Legs In A Single Step, A Bloody Mess, Screaming Moths, This Week in The End Of The World, Ancient Dung balls Tell Tales, A Catastrophic Reduction, and Interview w/ Physicist Jon Singleton About Traveling Faster Than Light.

    Justin: Disclaimer! Disclaimer! Disclaimer!

    Welcome to life! Don’t be bashful. Don’t be shy. There’s no need to walk on by. This is it. The big go around on Theme Park Earth. No pushing now. No need to crowd yourselves. It doesn’t matter where you’re standing now, as the line is irrelevant to where you will end up.

    The maps you are handed at the entrance are for general reference purposes only and should not be considered entirely accurate navigating the many points of interest ahead as they were printed before your life was conceived and may bare little resemblance to it once your events are unfolded. There’s a lot to see here if it is your first day on the planet or if you’ve been here for a while now.

    And while the rides have ups and downs and bubble gum may occasionally get stuck in your shoes, keep in mind that much like the following hour of programming, this does not necessarily represent the views or opinions at the University of California at Davis, KDVS or its sponsors.

    If you think you have seen it all, I encourage you to take another look as the park is under constant renovation. If you have yet to see it all, I highly recommend starting at one of the planet’s many informational booths such as This Week in Science, coming up next.
    (more…)

    Transcript-TWIS.ORG Nov 11, 2008


    Synopsis: Women have more Cooties, City Ants Avoid Traffic, Bacterial Brilliance, Memory Storage, Half A Bird Brain, Diamonds From tequila, Robot Domination of Sorts, and Dark Matters the muon anomaly.

    Justin: Disclaimer! Disclaimer! Disclaimer!

    It’s a new day in America. A new day with new hope! A revived spirit! Mounting expectations! Change has come at last and while long overdue it could not have come at any other time.

    Common sense is being left behind on this new journey into the future of human potential. And uncommon ability to reason thoroughly will now guide our course.

    The final preparations for the climactic transition to the coming age of the big “O” still on the way. The pursuit of knowledge awaits its new hero, who it is expected will throw open the cell doors of stem research. And give light to a thousand underfunded scientific programs.

    Scientific programs that seek to ignite our future with new energy. It will power the economy of change with real dollars. Dollars born of invention, industry and technological insight as opposed to the coin of fossilize fright consolidated bright and physical slight of hand.

    And while anticipation of the big “O” much like the anticipation of the following hour programming does not necessarily represent the views or opinions of University of California, at Davis, KDVS or its sponsors. The world of science seems soothed by the promise of a better tomorrow.

    Be it in the bended ear of an attentive world leader or simply in the promise of another episode of This Week in Science, coming up next.
    (more…)

    Transcript:TWIS.ORG Nov 18, 2008


    Synopsis: Climate Change Denial, Microbes in the Sea fixing nitrogen, Microbes in your Gut need pro biotics to replenish, The Weird From Washington, TV Sadness, Bleach Works, Wide-Hipped Women, Anti-Matter Xplosion, and Rocky CO2.

    Justin: Disclaimer! Disclaimer! Disclaimer!

    What can be said that has not been said before? Quite a bit, actually. From dark matter, global warming, microbiology to neurons, nanotech and sociological peculiarities – a newly learned landscape adds a new lingo to the literate lexicon that has yet to be made fully lucid by poet pens or baby naming trends. The list of things to say that have not been said before is growing at a pace only comparable to the expansion of time and space itself.

    And while this conversation condenses briefly into the following hour of our programming, it does not necessarily represent the views or opinions of the University of California at Davis, KDVS or its sponsors. Rather, it represent in some small way how little we have known in the past, how much we know at present and hints to us through many tantalizing examples the vast buried treasure of what still remains unknown.

    So, what can be said that has not been said before? Just about everything you’re about to hear on This Week in Science, coming up next.

    Good morning, Kirsten!
    (more…)

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