Virtual Services Provider-Call Center, Data Center, Network Management, Back Office Processing
In keeping with the tough times, Futuregen is offering a promotion on its Global Network Monitoring Service. The benefits are explained on a previous article on Global Network Monitoring Service.
Our service works by polling (talking to) your network devices every 5 minutes using SNMP (Simple Network Management Protocol). SNMP gathers data about your device and stores it in our Database. This enables us to do baseline analysis on a daily, weekly, monthly and yearly basis.
Some of the most common causes of downtimes that we can identify and notify include:
- Lease Line disruptions and bit errors
- Network Routing Issues
- Abnormal resource utilization for bandwidth, cpu, memory, disk usage
The details of the promotions are as follows:
1. Affordable per device pricing.
You can avail of the service by enrolling as little as one device (router, server or switch) to our service. The Per Device Per month fee is only 135 SGD.
2. Device attributes monitored:
Each device that is enrolled in the promo will have its cpu, memory, and bandwidth monitored.
For SNMP enabled servers, we can also monitor the disk usage and create alerts if these get past 80% utilized.
For routers with upstream links, we also monitor the bit error rates and create alerts for situations where the line quality deteriorates–even before users feel the ‘sluggishness’ of the line.
3. Notification within 10 minutes
When a device or link goes down, our service level agreement is to contact you or your designated officer to inform you of the event. This proactive alert enables you to accelerate the recovery from downtimes.
The following optional service/deliverables can be added:
1. Syslog server..where network or device events can be posted automatically for review (10 SGD per device per month)
2. Graphs and charts for executive briefing (15 SGD per report)
Futuregen President, Mr Wilson L. Chua has been invited to share his experiences in rolling out green initiatives at his Philippine Data Center. Details of the event at http://meetings.apnic.net/program/igov/index.html.
Mr Chua was the project manager that oversaw the migration of applications to newer high performance, low powered Quad Xeon and 2.5″ Storage drives. The transcript of Going Green is here.
We would like to thank Futuregen for the efficient help and excellent customer service. We found Wilson to be very responsive and helpful throughout the entire period.
We look forward to doing business with you in the future.
Thank you for all the assistance rendered.
Trainee Producer – Multimedia and Event Support